Visitor Services Assistant

National Experienced Workforce Solutions; Wisdom (MT); On-site; USD 28,000 - 40,000; Part time

Job summary

National Experienced Workforce Solutions connects experienced workers aged 55+ with federal opportunities through the ESP program. This Visitor Services Assistant role supports Big Hole National Battlefield in Wisdom, Montana, by welcoming visitors and assisting at the park's visitor center.

The position emphasizes interpretation, public speaking, and tours, with duties including staff assistance, leading interpretive walks, and responding to visitor questions while ensuring safety and

Qualifications

• BA/BS Degree in History, Parks and Rec, Education, or related field with minimum 5 years in interpretation and visitor services.
• Experience with Windows, MS Word, and MS PowerPoint.

Responsibilities

• Greet park visitors and staff the park visitor center.
• Give interpretive presentations and lead interpretive walks.
• Interact informally with visitors and answer questions about the park and area.
• Patrol and rove various locations in the park.
• Provide general support to staff and the visiting public.

Skills

Interpretation

Visitor services

Public speaking

Education

BA/BS Degree in History, Parks and Rec, Education

Tools

Windows

MS Word

MS PowerPoint

Job description

Visitor Services Assistant

• ID: NPSNEPE-005-004
• Location: Wisdom
• Program: NPS
• Wage/Hr: $25.00
• Hours/Week: 10
• Minimum Age: 55

For over 25 years, National Experienced Workforce Solutions (NEW Solutions) has specialized in connecting experienced workers (ages 55+) with full-time and part-time job opportunities that support the critical missions of Federal Agencies across the United States.

NEW Solutions connects experienced workers (ages 55+) with the National Park Service (NPS). These experienced professionals provide administrative expertise, facilities management, natural and cultural resource planning, and a broad array of other professional skills that support the National Park Service through the Experienced Services Program (ESP).

Positions listed here do not guarantee employment for any definite period. Enrollment in the Experienced Worker Programs administered by NEW Solutions is temporary. The enrollment relationship between NEW Solutions and the Enrollee is an ?at-will? relationship. This means that an Enrollee is free to terminate enrollment at any time during the enrollment period, and NEW Solutions and the Agency have the right to terminate the relationship with the Enrollee.

PLEASE NOTE: An ?Enrollee? is not a federal employee, nor an employee of NEW Solutions. An ?Enrollee? is a participant in a grant program established through a Cooperative Agreement funded by the agency and administered by NEW Solutions.

This opportunity applies to applicants legally eligible to work in the United States.

Located on a sacred site of the Nez Perce Flight of 1877, Big Hole National Battlefield offers powerful opportunities to share untold stories and connect visitors to the emotional and cultural significance of this land.

Qualifications

BA/BS Degree in History, Parks and Rec, Education, other similar fields with minimum additional experience of 5 year(s) in interpretation and visitor services

• Experience required with Windows, MS Word, MS PowerPoint

Duties

Enrollee will support the Big Hole National Battlefield interpretation and visitor services program by greeting park visitors, staffing the park visitor center, giving interpretive presentations, leading interpretive walks through park grounds, roving critical visitor areas, and other general support to the staff and visiting public.

• Greeting and orienting visitors 50%
• Giving public presentations and guided walking tours 20%
• Interacting informally with visitors and answering questions about the park and general area 20%
• Patrolling and roving various locations in the park 10%

Other

• Physical requirements: Work will primarily be in the park visitor center. May be exposed to outdoor elements when providing walking tours or driving to park sites. Most walking will be along either hardened or maintained trail surfaces. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

NEW Solutions is committed to promoting equal opportunity and to an environment free from discrimination and harassment in any form administering Experienced Worker Programs under cooperative agreements with federal agencies. It is NEW Solutions' policy to comply with all applicable laws that provide equal opportunity and to prohibit unlawful discrimination in enrolling participants in the federal programs.