Administrative Assistant

National Experienced Workforce Solutions; Gatlinburg (TN); On-site; USD 24,000 - 28,000; Part time

Job summary

NEW Solutions connects experienced workers (55+) with National Park Service opportunities under ESP in the Great Smoky Mountains. The Administrative Assistant role in Gatlinburg is part-time (18 hrs/wk) and funded for up to 936 hours, supporting the VRP Division with general office tasks and financial tracking.

Eligible applicants should have a HS/GED and at least 5 years in business administration; proficiency with Windows, Word, Excel, PowerPoint, Teams, SharePoint and Acrobat is required.

Qualifications

• HS/GED degree with minimum 5 years in business administration.
• Experience with Windows, MS Word, MS Excel, MS PowerPoint, MS Teams, MS SharePoint and Adobe Acrobat.

Responsibilities

• Provide general office and administrative support to the VRP Division.
• Maintain division files and records; assist with reports, spreadsheets, and data entry.
• Assist with purchasing documentation and travel vouchers; support onboarding of temporary personnel.
• Provide timekeeping support and aid in administrative tasks for emergencies and operations.

Skills

Administrative support

Data entry

Time management

Communication skills

Education

HS/GED degree in any field with 5 years in business administration

Tools

Windows

MS Word

MS Excel

MS PowerPoint

MS Teams

MS SharePoint

Adobe Acrobat

Job description

ID: NPSGRSM-003-001

Location: Gatlinburg

Program: NPS

Wage/Hr: $27.40

Hours/Week: 18

Minimum Age: 55

For over 25 years, National Experienced Workforce Solutions (NEW Solutions) has specialized in connecting experienced workers (ages 55+) with full‑time and part‑time job opportunities that support the critical missions of Federal Agencies across the United States.

NEW Solutions connects experienced workers (ages 55+) with the National Park Service (NPS). These experienced professionals provide administrative expertise, facilities management, natural and cultural resource planning, and a broad array of other professional skills that support the National Park Service through the Experienced Services Program (ESP).

Positions listed here do not guarantee employment for any definite period. Enrollment in the Experienced Worker Programs administered by NEW Solutions is temporary. The enrollment relationship between NEW Solutions and the Enrollee is an ?at‑will? relationship. This means that an Enrollee is free to terminate enrollment at any time during the enrollment period, and NEW Solutions and the Agency have the right to terminate the relationship with the Enrollee.

PLEASE NOTE: An ?Enrollee? is not a federal employee, nor an employee of NEW Solutions. An ?Enrollee? is a participant in a grant program established through a Cooperative Agreement funded by the agency and administered by NEW Solutions.

This opportunity applies to applicants legally eligible to work in the United States.

Duration

This position is funded for up to 936 hours and is open until filled or cancelled.

Great Smoky Mountains National Park preserves a vast expanse of the southern Appalachian Mountains ecosystem including its scenic beauty, extraordinary natural resources, and rich human history, and provides opportunities for the enjoyment and inspiration of present and future generations. Park Vision: An Appalachian Mountain sanctuary where life thrives, science advances, and cultural connections reasonate.

Qualifications

HS/GED Degree in any with minimum additional experience of 5 year(s) in business administration

• none
• Experience required with Windows, MS Word, MS Excel, MS PowerPoint, MS Teams, MS SharePoint, Adobe Acrobat

Duties

The Administrative Assistant provides part‑time administrative support to the Visitor and Resource Protection (VRP) Division. The position supports division operations through general office administration, financial tracking, personnel onboarding support, and administrative assistance related to emergency services and operational programs.

• General Office and Administrative DutiesProvide general administrative and office support to the VRP Division.Establish, organize, and maintain electronic and physical division files and records.Assist with preparation of correspondence, reports, spreadsheets, and other administrative documents.Use computers and appropriate software for data entry, tracking, and basic data analysis.Provide logistical and administrative support for meetings, training, and division activities.Perform other administrative duties as assigned.25%
• Financial Management SupportMaintain division financial tracking logs and assist with administrative accounting tasks.Assist with purchasing documentation and administrative tracking of division expenditures.Support processing of travel authorizations and travel vouchers for division personnel.Maintain financial documentation and records in accordance with agency procedures.25%
• Human Resources SupportAssist with administrative onboarding processes for new staff and temporary personnel.Prepare and route HR documentation and onboarding paperwork.Assist with processing paperwork related to Administratively Determined (AD) hires and other temporary personnel.Maintain personnel-related administrative records.25%
• Visitor and Resource Protection Program SupportProvide timekeeping support for division staff to ensure accurate reporting and submission of employee time records.Assist with administrative documentation and financial tracking related to major Search and Rescue (SAR) incidents.Support administrative processes related to division emergency services and operational programs.Maintain records and documentation supporting VRP operational activities.25%

Other

• Required Certifications: none
• Physical requirements: The job requires working at a desk and using a computer for most of the day. The employee may occasionally need to move around the office and lift light items like files or supplies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

NEW Solutions is committed to promoting equal opportunity and to an environment free from discrimination and harassment in any form administering Experienced Worker Programs under cooperative agreements with federal agencies. It is NEW Solutions' policy to comply with all applicable laws that provide equal opportunity and to prohibit unlawful discrimination in enrolling participants in the federal programs.