Visitor Control & Security Specialist (Mid-Level)

Serco; Vienna (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

Serco Inc. in the Americas is seeking a F35 Mid-Level Visitor Control Support Specialist to provide visitor control and security support to a Department of Defense customer supporting the F-35 Joint Program Office mission in Arlington, Virginia.

You will handle visitor access management, documentation, security procedures, and administrative security tasks in a fast-paced government environment, serving as a main point of contact for visitors, government personnel, and contractors while ensuring

Qualifications

• Bachelor's degree in related discipline.
• Minimum of three (3) years of relevant work experience.
• Experience supporting visitor control, access control, facility security, or related mission support functions.
• Strong customer service, organizational, and communication skills.
• Ability to travel up to 10%, CONUS/OCONUS as required.
• Must be able to obtain and maintain a Secret Security Clearance.
• Ability to work onsite in Arlington, Virginia, Monday through Friday during normal business hours.

Responsibilities

• Support visitor control activities, including visitor processing, documentation, access coordination, and recordkeeping.
• Assist with maintaining visitor logs, access rosters, visit requests, and related security documentation.
• Coordinate with government, contractor, and visitor personnel to support timely and accurate access processing.
• Support physical and facility security procedures associated with visitor management.
• Maintain accurate records and ensure visitor control actions are completed in accordance with customer expectations.
• Provide professional front-line customer support while handling sensitive information and recurring security actions.
• Transmit SAP, SCI, and collateral visit certifications for F-35 JPO personnel.
• Issue, maintain, distribute, track, and inventory F-35 JPO visitor badges.
• Support personnel and process incoming and outgoing visit requests.
• Create and process country clearance requests through approved visitor management systems.
• Monitor and control incoming and outgoing U.S. Government property.
• Collect, maintain, and close foreign travel reports.

Skills

Visitor control

Security support

Customer service

Organizational skills

Communication skills

Education

Bachelor's degree

Job description

Serco Inc. in the Americas is seeking a F35 Mid-Level Visitor Control Support Specialist to provide visitor control and security support to a Department of Defense customer supporting the F-35 Joint Program Office mission in Arlington, Virginia.

You will handle visitor access management, documentation, security procedures, and administrative security tasks in a fast-paced government environment, serving as a main point of contact for visitors, government personnel, and contractors while ensuring