Visitor Center Guest Experience Coordinator

Faust Wines; St. Helena (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Faust Wines offers a Full-Time Faust Visitor Center Support role in St. Helena, CA to warmly greet guests, guide them through experiences at Faust Haus, and manage flow in a busy center.

The position is on-site and on-call, requiring reliability, strong guest service focus, and a professional presence. Responsibilities include setting up and breaking down items for experiences, restocking wine inventory, buffing glassware, washing dishes, and operating the POS system.

Qualifications

• Experience delivering high-quality customer service.
• Able to multi-task in a fast-paced environment.
• Strong verbal and written communication skills.
• Professional appearance and demeanor.
• Ability to lift up to 50 pounds.

Responsibilities

• Greet guests upon arrival and direct foot and vehicle traffic.
• Set up and break down culinary items for experiences.
• Buff glassware, clean dishes, and restock wine inventory.
• Operate POS system.
• Ensure compliance with company policy.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Attention to detail

Dependable

Team player

Professional appearance

Tools

POS system

Job description

Faust Wines offers a Full-Time Faust Visitor Center Support role in St. Helena, CA to warmly greet guests, guide them through experiences at Faust Haus, and manage flow in a busy center.

The position is on-site and on-call, requiring reliability, strong guest service focus, and a professional presence. Responsibilities include setting up and breaking down items for experiences, restocking wine inventory, buffing glassware, washing dishes, and operating the POS system.