Guest Experience Specialist – Visitor Center Support

Huneeus Vintners Llc; St. Helena (CA); On-site; USD 22,000 - 28,000; Full time

Job summary

Huneeus Wines LLC at Faust Haus in St. Helena, CA, seeks a Full-Time Faust Visitor Center Support to welcome guests and manage front-of-house flow. This on-site role supports setting up experiences, guiding visitors, and maintaining a polished environment.

Responsibilities include setting up culinary items, glassware prep, restocking wine, buffing glassware, dishwashing, and ensuring clean, compliant operations. Requires reliability, strong communication, and physical capability.

Qualifications

• Experience delivering friendly guest service in a fast-paced environment.
• Excellent verbal and written communication; active listening.
• Strong attention to detail and ability to multitask.
• Ability to build relationships with guests and team members.
• Professional demeanor, enthusiasm, and reliability.
• Able to lift up to 50 pounds and operate the POS system.

Responsibilities

• Greet guests and direct traffic at Faust Haus.
• Set up and breakdown of experiences including glassware and menus.
• Prepare culinary items for experiences.
• Buff glassware and wash dishes.
• Restock wine inventory as needed.
• Maintain cleanliness and safety in service areas.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Team player

Policy compliance

Heavy lifting

Professional appearance

Reliability

Tools

POS system

Job description

Huneeus Wines LLC at Faust Haus in St. Helena, CA, seeks a Full-Time Faust Visitor Center Support to welcome guests and manage front-of-house flow. This on-site role supports setting up experiences, guiding visitors, and maintaining a polished environment.

Responsibilities include setting up culinary items, glassware prep, restocking wine, buffing glassware, dishwashing, and ensuring clean, compliant operations. Requires reliability, strong communication, and physical capability.