VisionLink Software Analyst — Telematics & Data Insights

Carter Machinery; Princeton (WV); On-site; USD 58,768,000 - 73,892,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Tuition reimbursement

Overtime opportunities

Job summary

Carter Machinery in Princeton, WV region and Abingdon, VA region seeks a Caterpillar Software Analyst to implement and optimize VisionLink for fleet management. You will onboard customers, deliver training, troubleshoot issues, manage subscriptions, and ensure data accuracy to boost equipment productivity and minimize downtime.

The role requires strong communication, telematics analysis skills, and a willingness to travel as needed. Competitive benefits and growth opportunities are provided.

Qualifications

• Experience with telematics and fleet management systems.
• Ability to analyze telematics data and present insights.
• Strong communication and problem-solving skills.
• Willingness to travel as needed.

Responsibilities

• Onboard customers and provide training on VisionLink.
• Troubleshoot issues and manage subscriptions.
• Serve as liaison between clients, Caterpillar services, and internal teams.
• Analyze data to improve equipment productivity and reduce downtime.

Skills

Teaming & collaboration

Customer interaction

Time management

Data interpretation

Problem solving

Education

Associate's or Bachelor's degree in IT, Business, Construction Management, or related field

Tools

VisionLink platform

Microsoft Excel

CRM systems

Job description

Carter Machinery in Princeton, WV region and Abingdon, VA region seeks a Caterpillar Software Analyst to implement and optimize VisionLink for fleet management. You will onboard customers, deliver training, troubleshoot issues, manage subscriptions, and ensure data accuracy to boost equipment productivity and minimize downtime.

The role requires strong communication, telematics analysis skills, and a willingness to travel as needed. Competitive benefits and growth opportunities are provided.