Vision Experience Specialist

Warby Parker in; Massachusetts; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) Retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker in Chestnut Hill is seeking a Sales Advisor to deliver outstanding service, share brand philosophy, and provide expert eyewear guidance. You will engage customers on the floor, demonstrate our values, and help shape a welcoming retail experience.

The role emphasizes fast-paced learning, proactive problem-solving, and teamwork, with opportunities to contribute to process improvements and special projects across our stores.

Qualifications

• Customer-facing experience in a service-minded environment.
• Effective communication with a variety of people.
• Proactive, adaptable problem-solver who reacts quickly to unexpected situations.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate needs of team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service experience

Strong communication

Team player

Proactive problem-solver

Organized and detail-oriented

Adaptable

Interest in fashion and technology

Job description

Warby Parker in Chestnut Hill is seeking a Sales Advisor to deliver outstanding service, share brand philosophy, and provide expert eyewear guidance. You will engage customers on the floor, demonstrate our values, and help shape a welcoming retail experience.

The role emphasizes fast-paced learning, proactive problem-solving, and teamwork, with opportunities to contribute to process improvements and special projects across our stores.