Vision Experience Specialist

Warby Parker; Columbus (OH); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k)

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service across our retail locations (US and Canada). You will share the brand values on the floor, delight customers, and offer style guidance while contributing to improvements in the shopping experience.

The role emphasizes fast-paced, friendly teamwork, strong product knowledge, and a passion for fashion and technology. Benefits vary for full-time and part-time roles, including paid time off and insurance options.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Organized, attentive, and detail-oriented.

Responsibilities

• Communicate Warby Parker's values and brand on the sales floor.
• Delight customers through outstanding service.
• Demonstrate product knowledge and offer style advice.
• Contribute to improving the retail experience and team processes.
• Support an inclusive culture with respectful interactions with customers and colleagues.

Skills

Customer service

Product knowledge

Communication

Team collaboration

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service across our retail locations (US and Canada). You will share the brand values on the floor, delight customers, and offer style guidance while contributing to improvements in the shopping experience.

The role emphasizes fast-paced, friendly teamwork, strong product knowledge, and a passion for fashion and technology. Benefits vary for full-time and part-time roles, including paid time off and insurance options.