Vision Advisor & Customer Experience Champion

Warby Parker; Hinsdale (IL); On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) Retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service in our retail locations. You will engage customers, share product knowledge, and contribute to creating a goosebump-inducing glasses-shopping experience.

You will work in a fast-paced, high-growth environment, acting as a proactive problem-solver, a positive team player, and a confident communicator who can adapt to diverse customers and situations. Training provided.

Qualifications

• Experience in a service-minded environment.
• Strong communication and interpersonal skills.
• Able to adapt to fast-paced, high-growth environments.
• Detail-oriented and organized.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through exceptional service
• Demonstrate product knowledge and offer style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate needs of team and customers and lend a hand
• Foster an inclusive culture by treating customers and colleagues with respect

Skills

Customer service experience

Excellent communication

Team player

Proactive problem-solver

Organized

Entrepreneurial spirit

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service in our retail locations. You will engage customers, share product knowledge, and contribute to creating a goosebump-inducing glasses-shopping experience.

You will work in a fast-paced, high-growth environment, acting as a proactive problem-solver, a positive team player, and a confident communicator who can adapt to diverse customers and situations. Training provided.