Vision Experience Specialist

Warby Parker; Franklin (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) Retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service and expert guidance on glasses, helping customers find frames that suit their style. You will embody Warby Parker's values on the sales floor while contributing to a fast-paced, brand-forward retail environment.

You will collaborate with teams to ideate improvements in the customer experience and participate in special projects aimed at enhancing retail.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example and communicates effectively.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Brainstorm ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of the team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer-facing experience

Service-minded

Proactive problem-solver

Team player

Effective communicator

Organized and detail-oriented

Entrepreneurial spirit

Interest in fashion and technology

LEIE compliance

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service and expert guidance on glasses, helping customers find frames that suit their style. You will embody Warby Parker's values on the sales floor while contributing to a fast-paced, brand-forward retail environment.

You will collaborate with teams to ideate improvements in the customer experience and participate in special projects aimed at enhancing retail.