Eyewear Experience Specialist

Warby Parker; Huntersville (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

AD&D

Paid sick leave

Paid holidays

Vacation days

401(k) plan

Parental leave

Short-term disability

Employee stock purchase plan

EAP

Bereavement support

Optical education reimbursement

Free eyewear

Job summary

Warby Parker is hiring a Sales Advisor to deliver exceptional service and expert product guidance in our stores. You’ll translate brand values into everyday interactions, ensuring customers have a memorable glasses-shopping experience.

We value proactive problem-solvers who thrive in a fast-paced, inclusive team environment. Ideal candidates bring customer-facing experience, strong communication, and an entrepreneurial spirit with an interest in fashion and technology.

Qualifications

• Experience in a customer-facing service environment.
• Ability to communicate Warby Parker's values on the sales floor.
• Proactive mindset with a solution-oriented approach to challenges.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through outstanding service.
• Demonstrate product knowledge and offer style advice.
• Contribute to evolving retail experiences and process improvements.
• Support team and customers with anticipation and readiness.
• Foster an inclusive culture by respectful interaction.

Skills

Customer service

Communication

Proactive problem-solver

Team player

Detail-oriented

Energetic

Entrepreneurial spirit

Fashion interest

Job description

Warby Parker is hiring a Sales Advisor to deliver exceptional service and expert product guidance in our stores. You’ll translate brand values into everyday interactions, ensuring customers have a memorable glasses-shopping experience.

We value proactive problem-solvers who thrive in a fast-paced, inclusive team environment. Ideal candidates bring customer-facing experience, strong communication, and an entrepreneurial spirit with an interest in fashion and technology.