Eyewear Experience Specialist

Warby Parker; Westerville (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Free eyewear

Job summary

Warby Parker is hiring a Sales Advisor to deliver exceptional service and share the brand story with customers. You will showcase product knowledge and guide glasses selections while contributing to the customer experience in a fast-paced retail setting.

The role seeks a proactive, service-minded individual who communicates well, supports teammates, and helps improve store processes and the shopping journey for guests.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly.
• Positive team player who leads by example.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style advice.
• Contribute to improving retail experiences and processes.
• Support teammates and foster an inclusive culture.

Skills

Customer service

Communication

Team player

Problem-solver

Job description

Warby Parker is hiring a Sales Advisor to deliver exceptional service and share the brand story with customers. You will showcase product knowledge and guide glasses selections while contributing to the customer experience in a fast-paced retail setting.

The role seeks a proactive, service-minded individual who communicates well, supports teammates, and helps improve store processes and the shopping journey for guests.