Glasses Experience Advisor

Warby Parker; Danbury (CT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days

401(k) retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver outstanding service and fashion-forward eyewear expertise on the sales floor. You will engage customers with Warby Parker’s values, share exceptional styling advice, and help shape a memorable shopping experience across our stores.

The role emphasizes customer-first service, teamwork, and adaptability in a high-growth retail environment, with benefits for full-time employees and opportunities to contribute to initiatives and projects beyond

Qualifications

• Front-line customer service experience in a retail or service environment.
• Ability to learn and articulate product specs and styling advice.
• Demonstrates a proactive, adaptable approach and team collaboration.

Responsibilities

• Maintain Warby Parker's service standards on the sales floor.
• Delight customers with exceptional service and product knowledge.
• Share fashion insight and eyewear recommendations with customers.
• Contribute to improving in-store processes and customer experience.

Skills

Customer service

Communication

Product knowledge

Fashion interest

Tech interest

Team player

Organized

Problem-solving

Energetic

Job description

Warby Parker is seeking a Sales Advisor to deliver outstanding service and fashion-forward eyewear expertise on the sales floor. You will engage customers with Warby Parker’s values, share exceptional styling advice, and help shape a memorable shopping experience across our stores.

The role emphasizes customer-first service, teamwork, and adaptability in a high-growth retail environment, with benefits for full-time employees and opportunities to contribute to initiatives and projects beyond