Eyewear Experience Specialist

Warby Parker; Carmel (IN); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Vision, dental insurance

401(k) Savings Plan

Paid time off

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service across our retail locations. You will engage customers with Warby Parker's values, share product knowledge, and contribute to a goosebump-inducing glasses shopping experience.

In this fast-paced role, you'll influence customer satisfaction, collaborate with teammates, and participate in initiatives to improve store processes.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.
• Able to effectively communicate with a variety of people.
• Organized, attentive, and detail-oriented.
• Energetic self-starter with an entrepreneurial spirit.
• Interested in fashion and technology.
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through nothing-but-wonderful service
• Demonstrate unparalleled product knowledge and offer exceptional style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers alike, and be at the ready to lend hand
• Help foster an inclusive culture by treating customers and colleagues with respect

Skills

Customer-facing experience

Proactive problem-solver

Team player

Communication skills

Organized and detail-oriented

Entrepreneurial spirit

Fashion and tech interest

LEIE compliant

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service across our retail locations. You will engage customers with Warby Parker's values, share product knowledge, and contribute to a goosebump-inducing glasses shopping experience.

In this fast-paced role, you'll influence customer satisfaction, collaborate with teammates, and participate in initiatives to improve store processes.