Vision Correction Sales Specialist – Bilingual English/Mandarin

IQ Laser Vision; California; Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

IQ Laser Vision is seeking a Vision Correction Specialist to educate patients on LASIK and related procedures, guiding them from consultation through post-op care. You will drive patient conversions via outbound calls, virtual consultations, and platform engagement, while maintaining CRM records.

The role offers uncapped earning potential through commissions, requires English and Mandarin fluency, and is based in City of Industry with flexibility to Irvine/Riverside/San Marino/Westminster and

Qualifications

• Fluent in English and Mandarin (required).
• 2+ years of proven sales experience (medical/elective procedures a plus).
• Confidently discusses vision correction procedures with patients.
• Demonstrates strong communication and attention to detail.
• Proven ability to meet or exceed sales quotas.
• Excellent phone etiquette and verbal communication skills.
• Familiarity with CRM systems and ability to learn new tools.
• Self-starter with ability to multitask and prioritize.
• Warm, personable, and professional demeanor.
• Primarily based in City of Industry with flexibility to Irvine/Riverside/San Marino/Westminster.
• Availability to work Saturdays.
• High school diploma or equivalent required.

Responsibilities

• Educate patients on personalized vision correction options.
• Collaborate with clinical teams to ensure a seamless patient experience.
• Track sales metrics, manage your pipeline, and work with commission structure.
• Manage outbound calls and follow-up on leads.
• Confirm appointments, perform virtual introductions and consultations.
• Engage with leads across social platforms to build relationships.
• Schedule appointments, maintain CRM records, and assist with EMR documentation.

Skills

Sales experience

CRM familiarity

Strong communication

Bilingual English/Mandarin

Self-starter

Multitasking

Customer-focused

Quota achievement

Education

High school diploma or equivalent

Tools

CRM software

Job description

*Additional compensation is available based on patient conversions to surgery and other performance metrics.

Company Overview

Are you a passionate sales professional who thrives on meaningful connections and delivering results? Do you want to be part of a team that changes lives every day? At IQ Laser Vision, we’re not just correcting vision—we’re transforming lives. As a Vision Correction Specialist (VCS), you’ll be at the heart of that transformation. This is your opportunity to combine your passion for sales, customer service, and healthcare into one rewarding career.

About the Role

As a Vision Correction Specialist, you’ll be the first point of contact for prospective patients exploring life-changing procedures like LASIK, Zeiss SMILE, EVO ICL, and refractive cataract surgery. You’ll guide patients through their journey—from initial consultation to post-op care—ensuring they feel informed, confident, and cared for every step of the way.

This is more than a sales role—it’s a chance to be a trusted advisor, a patient advocate, and a vital part of a high-performing team in a rapidly growing field.

What You’ll Do

Patient Education & Sales

• Conduct consultations and educate patients on personalized vision correction options
• Collaborate with clinical teams to ensure a seamless and supportive patient experience
• Track sales metrics, manage your pipeline, and celebrate your wins with a rewarding commission structure

Lead Engagement

• Manage outbound calls with professionalism and empathy
• Follow communication scripts while personalizing each interaction
• Confirm appointments, follow up on leads, and perform virtual introductions and consultations
• Handle inquiries, resolve concerns, and turn every call into a positive experience
• Engage with leads across platforms like social media, Yelp, and Google to generate interest and build relationships

Coordination & Collaboration

• Schedule appointments, manage follow-ups, and maintain accurate records in our CRM
• Assist with diagnostic exams, pre/post-op instructions, and EMR documentation
• Work closely with marketing and clinical teams to align efforts and maximize impact
• Take initiative on special projects and contribute to team goals

Requirements

• Fluent in English and Mandarin (required)
• 2+ years of proven sales experience required (experience in medical or elective procedures is a plus)
• Confidently and professionally discusses vision correction procedures with prospective patients
• Demonstrates strong communication skills with close attention to detail
• Proven ability to meet or exceed sales quotas
• Excellent phone etiquette and verbal communication skills
• Familiarity with CRM (Customer Relationship Management) systems and strong computer proficiency
• Have aptitude to learn CRM systems
• A self-starter mindset with the ability to multitask and prioritize
• A warm, personable, and professional demeanor
• Primarily based in City of Industry, with flexibility to work in Irvine, Riverside, San Marino, and Westminster as needed
• Availability to work Saturdays
• High school diploma or equivalent required

Why Join IQ Laser Vision?

• Uncapped Earning Potential: Competitive commission structure with no ceiling on your success
• Purpose-Driven Work: Help people see the world clearly—literally
• Supportive Culture: Join a team of passionate professionals who care deeply about patient outcomes
• Growth Opportunities: Be part of a fast-growing company with room to advance
• Training & Development: We’ll equip you with the tools and knowledge to thrive

Ready to Make a Difference?

If you’re a motivated, compassionate, and driven professional ready to change lives and grow your career, we want to hear from you!

Job Type: Full-time

Pay: Up to $130,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you available to work some Saturdays?
• Can you speak and understand conversational Mandarin?
• Can you accommodate the following work location requirements: Primarily based in City of Industry, with flexibility to work in Irvine, Riverside, San Marino, and Westminster as needed

Work Location: In person