Bilingual Vision Correction Specialist (VCS) – English/Spanish

IQ Laser Vision; California; Híbrido; USD 60.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, and vision insurance

Paid time off

Uncapped earning potential through 1

Training and development

Descripción de la vacante

IQ Laser Vision is seeking a passionate bilingual (English/Spanish) sales professional to educate patients on vision correction options and drive results. You will engage with patients, support clinical teams, and manage a sales pipeline with commissions.

The role emphasizes outbound engagement, appointment confirmations, and cross-channel communication via phone, social platforms, Yelp, and Google to turn leads into conversions. In-person, Saturday availability is required.

Formación

• Must be bilingual in English and Spanish.
• 5+ years in sales or customer support (medical/elective procedures a plus).
• Proven ability to meet or exceed sales quotas.
• Excellent phone etiquette and verbal communication skills.
• Familiarity with CRM systems and strong computer proficiency.

Responsabilidades

• Conduct consultations and educate patients on vision correction options.
• Collaborate with clinical teams to ensure a seamless patient experience.
• Track sales metrics, manage your pipeline, and work with commission structure.

Conocimientos

Bilingual English/Spanish

Sales achievement

Phone etiquette

Verbal communication

CRM proficiency

Multitasking

Self-starter

Customer-focused

Educación

High school diploma

Herramientas

CRM systems

Descripción del empleo

Transform lives through vision correction.

We’re looking for a passionate, bilingual (English/Spanish) sales professional who thrives on meaningful connections and delivering results.

Patient Education & Sales

• Conduct consultations and educate patients on personalized vision correction options.
• Collaborate with clinical teams to ensure a seamless and supportive patient experience.
• Track sales metrics, manage your pipeline, and celebrate wins with our commission structure.

Lead Engagement

• Manage high volumes of outbound calls with professionalism and empathy.
• Follow communication scripts while personalizing each interaction.
• Confirm appointments, follow up on leads, and perform virtual introductions and consultations.
• Handle inquiries, resolve concerns, and turn every call into a positive experience.
• Engage with leads across platforms like social media, Yelp, and Google to generate interest and build relationships.

Coordination & Collaboration

• Schedule appointments, manage follow-ups, and maintain accurate records in the CRM.
• Assist with diagnostic exams, pre/post-op instructions, and EMR documentation.
• Work closely with marketing and clinical teams to align efforts and maximize impact.
• Take initiative on special projects and contribute to team goals.

Requirements

• English and Spanish (required).
• 5+ years of experience in sales or customer support (medical or elective procedures a plus).
• Proven ability to meet or exceed sales quotas.
• Excellent phone etiquette and verbal communication skills.
• Familiarity with CRM systems and strong computer proficiency.
• Self-starter mindset with multitasking and prioritization ability.
• Warm, personable, and professional demeanor.
• Availability to work Saturdays.
• High school diploma or equivalent required.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• Uncapped earning potential through commission.
• Training and development.

Schedule: 40 hours per week, Saturday availability required. Work location: In person.