Vision Clinic Operations Leader

MyEyeDr.; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonuses and Commission (role specific)

Medical and dental coverage

Vision coverage

401(k) with company match

PTO and paid holidays from day one

Employee discounts

Job summary

MyEyeDr. is seeking a General Manager to lead our Dallas-area office, cultivating a collaborative team and delivering a personalized eyecare experience. You will own patient experiences, P&L, and operations, reporting to the District Manager, with some evening and weekend shifts.

As Office Leader you will partner with doctors and our teams to drive KPI performance, coach staff, ensure merchandise standards, and maintain compliant HR practices while delivering exceptional patient care.

Qualifications

• Undergraduate degree or relevant management experience.
• 2+ years in a leadership-facing role with decision-making authority.
• Experience leading two or more employees toward sales and operational objectives.
• Experience driving business and sales operations in a fast-paced customer-facing environment.
• Excellent communicator, detail oriented and aligned with MyEyeDr. values.
• Servant leadership style with drive for results and business acumen.
• Willing to learn about industry, products, and full optical office roles.
• Natural leader capable of coaching and inspiring teams.
• Team player who collaborates to deliver the best patient experience.

Responsibilities

• Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development.
• Direct responsibility for financial success of your office through managing behaviors that drive KPI performance.
• Collaborate with doctors, home office support, and associate members to provide seamless patient experience.
• Deliver key performance indicators with flawless execution of patient experiences and in-the-moment coaching to other leaders.
• Maximize optometric partnerships through participation and doctor and coverage availability.
• Lead Doctor of Optometry business partnership and ongoing relationship.
• Maintain HR policies and compliance to promote a productive and safe work environment.
• Lead performance and development in partnership with our District Manager for all team members.
• Ensure our optical merchandise meets standards, patient requirements and requests.

Skills

Leadership

People Management

Sales Operations

Customer Service

Communication

Mentorship

Strategic Thinking

Team Building

Education

Bachelor's degree or equivalent management experience

Job description

MyEyeDr. is seeking a General Manager to lead our Dallas-area office, cultivating a collaborative team and delivering a personalized eyecare experience. You will own patient experiences, P&L, and operations, reporting to the District Manager, with some evening and weekend shifts.

As Office Leader you will partner with doctors and our teams to drive KPI performance, coach staff, ensure merchandise standards, and maintain compliant HR practices while delivering exceptional patient care.