Vision Center Operations Manager (Ophthalmology)

Upstate Medical University; City of Syracuse (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Upstate Medical University is seeking an Office Manager to supervise staff at the ambulatory clinic and oversee payroll, training, and day-to-day operations. The role includes ensuring workflow efficiency, maintaining equipment, and managing clerical purchases.

You will coordinate referrals, registrations, and billing queues, participate in policy creation, and support month-end reporting. Strong communication and confidentiality are essential within a hospital setting.

Qualifications

• Bachelor's degree with 3+ years in a related role; supervisory experience required.
• Alternate option: Associate's degree with 5+ years in related role; supervisory experience required.
• Experience supervising staff and managing payroll.

Responsibilities

• Supervise subordinate staff in the ambulatory clinic, including performance reviews and coaching.
• Handle hiring, counseling, disciplinary actions, and payroll processes.
• Coordinate day-to-day operations, scheduling, and staff coverage.
• Oversee equipment maintenance and purchasing of clerical supplies.
• Manage referrals, registration, charging, and coding work queues.
• Support month-end reporting and policy/procedure development.
• Participate in hospital committees and maintain confidentiality of information.
• Foster open communication with staff, medical director, patients and families.

Skills

Supervisory experience

Payroll

Staff training

Communication skills

Office administration

Education

Bachelor's degree

Associate's degree

Tools

Microsoft Office

EMR systems

Job description

Upstate Medical University is seeking an Office Manager to supervise staff at the ambulatory clinic and oversee payroll, training, and day-to-day operations. The role includes ensuring workflow efficiency, maintaining equipment, and managing clerical purchases.

You will coordinate referrals, registrations, and billing queues, participate in policy creation, and support month-end reporting. Strong communication and confidentiality are essential within a hospital setting.