Vision Center Manager: Lead Sales & Service

Walmart Inc.; Westminster (MD); On-site; USD 37,000 - 51,000; Full time

Benefits offered by this job

Health benefits (medical, vision, andd

401(k) and stock purchase program

Paid time off and leave benefits

Education benefits (Live Better U)

Employee discounts

Job summary

Walmart Inc. in Westminster, MD is hiring for an Optical/Vison Center leadership role focused on driving sales through effective merchandising, pricing, signing, and stock control. The role guides associates in customer service and resolves issues per company standards.

You will supervise team members, participate in community outreach, ensure policy compliance, and support asset protection and safety programs. Light eyewear education and measurements are involved.

Qualifications

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Responsibilities

• Drives sales in the Vision Center with merchandise presentation, pricing, signing, and instock and inventory management.
• Provides direction to Associates on customer service approaches to resolve issues within company standards.
• Oversees community outreach programs and supports associates in serving the community.
• Ensures compliance with policies and regulations, monitors asset protection, and oversees safety and quality reviews.
• Supervises and develops Associates in the Vision Center through training, mentoring, and recognition.
• Educates Members/Customers selecting eyewear, takes measurements, verifies prescriptions, and conducts minor frame repairs.

Skills

Customer service

Supervision

Leadership

Education

High school diploma or equivalent

2+ years college or equivalent

Job description

Walmart Inc. in Westminster, MD is hiring for an Optical/Vison Center leadership role focused on driving sales through effective merchandising, pricing, signing, and stock control. The role guides associates in customer service and resolves issues per company standards.

You will supervise team members, participate in community outreach, ensure policy compliance, and support asset protection and safety programs. Light eyewear education and measurements are involved.