Vision Care Technician & Patient Service Pro

Milwaukee Succeeds; Wauwatosa (WI); On-site; USD 29,000 - 41,000; Part time

Job summary

Target Optical in Wisconsin is seeking a Part-Time Optometric Technician to deliver exceptional patient service and support for eye care visits. You will assist with pre-exam testing, contact lens care and inventory control in a busy retail/optical setting.

The role requires strong guest service skills, basic math, and good communication. Prior retail or optical experience is a plus; health benefits and total rewards are highlighted in the posting.

Qualifications

• Minimum of one-year strong guest service skills.
• High School Graduate / GED or equivalent experience.
• Strong communicator and listener to guests and associates.
• Strong basic math skills (addition, subtraction, multiplication).
• Strong interpersonal skills (friendly, caring, patient).
• Sales skills
• Knowledge of store merchandise
• Familiarity with cash register, computers and calculators.

Responsibilities

• Greets guests promptly and provides attentive service.
• Explains how to shop at Target Optical and clarifies paperwork, tests and services.
• Reviews prescriptions and patient info, flags special needs with Opticians/Doctors.
• Displays patience with indecisive guests and resolves issues.
• Maintains accuracy under time pressure and guest volume.
• Operates appointment scheduling and computer systems.
• Manages patient records in an organized manner.
• Processes contact lens orders and invoices for payment.
• Operates POS system and handles payments.
• Keeps store displays clean, bright and organized.

Skills

Guest service

Communication

Math skills

Interpersonal skills

Sales skills

Store merchandise knowledge

Cash register familiarity

Education

High School Graduate

Tools

None

Job description

Target Optical in Wisconsin is seeking a Part-Time Optometric Technician to deliver exceptional patient service and support for eye care visits. You will assist with pre-exam testing, contact lens care and inventory control in a busy retail/optical setting.

The role requires strong guest service skills, basic math, and good communication. Prior retail or optical experience is a plus; health benefits and total rewards are highlighted in the posting.