Vision Care Store Lead - Assistant Manager

Luxottica; New York (NY); On-site; USD 33,682 - 52,527; Full time

Benefits offered by this job

Employee discounts

Job summary

LensCrafters in New York, NY seeks an Assistant Manager to lead store operations in the store manager's absence, acting as business owner within the marketplace. You will drive sales, manage staff, and ensure exceptional patient and customer care.

Responsibilities include achieving KPIs, coaching team, maintaining visuals, and handling administrative duties. The role requires flexibility to work nights and weekends and a strong command of English.

Qualifications

• High School graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Responsibilities

• Delivers quality & improvement to exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
• Supports store business plans to maximize sales & profit
• Partner with store manager to lead & develop team
• Delivers clear, constructive, timely feedback & partners with Store Manager on development
• Executes visual directives & maintains store appearance
• Maintains positive working relationship with doctors
• Promotes team compliance to all policies
• Performs administrative duties
• Works a flexible schedule, including nights & weekends

Skills

Strong communicator

Leadership

Retail operations knowledge

Problem solving

Education

High School diploma or equivalent

College degree or equivalent

Tools

Cash register

Computers

Calculators

Job description

LensCrafters in New York, NY seeks an Assistant Manager to lead store operations in the store manager's absence, acting as business owner within the marketplace. You will drive sales, manage staff, and ensure exceptional patient and customer care.

Responsibilities include achieving KPIs, coaching team, maintaining visuals, and handling administrative duties. The role requires flexibility to work nights and weekends and a strong command of English.