Vision Care Store General Manager — Lead Growth & Experience

Visionworks of America; Dallas (TX); On-site; USD 59,000 - 69,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Job summary

Visionworks of America is seeking a General Manager to lead store operations and drive profitability while ensuring an exceptional patient and customer journey from doctor appointment to eyewear pickup.

The role requires strong leadership, a focus on profitability, and a proven track record in optical management; licensing requirements may apply in some states. This full-time position offers competitive benefits and a clear path to store success.

Qualifications

• HS Diploma or GED required; Bachelor’s degree preferred.
• Three (3) or more years of related experience required.
• Optical management experience preferred; licensed GMs must have a current State Opticians License.

Responsibilities

• Maximize store profitability while maintaining patient/customer experience.
• Engage with the Doctor to discuss business needs, associates and patient/customer experience.
• Plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services.
• Hire, train, coach, develop and support store associates to perform in their roles with excellence to ensure a flawless patient/customer experience.
• Remove obstacles and find resolution in the patient/customer experience when needed.
• Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals.

Skills

Leadership

Customer service

Profitability focus

Education

HS Diploma or GED

Bachelor’s degree preferred

Job description

Visionworks of America is seeking a General Manager to lead store operations and drive profitability while ensuring an exceptional patient and customer journey from doctor appointment to eyewear pickup.

The role requires strong leadership, a focus on profitability, and a proven track record in optical management; licensing requirements may apply in some states. This full-time position offers competitive benefits and a clear path to store success.