Vision Care Specialist: Patient Concierge & Eye Health

Colonial Group; Edina (MN); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks in Edina, MN is seeking a part-time Visionworks Clinical Specialist (CS)/Optometric Assistant to greet and assist patients, perform preliminary testing and guide them through the exam journey. You’ll be the face of our practice, helping patients look great and see great with friendly, human service.

The role emphasizes eye health knowledge, treatment of patient information, and seamless handoffs to the doctor and sales floor, with a focus on delivering an exceptional patient

Qualifications

• Customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks in Edina, MN is seeking a part-time Visionworks Clinical Specialist (CS)/Optometric Assistant to greet and assist patients, perform preliminary testing and guide them through the exam journey. You’ll be the face of our practice, helping patients look great and see great with friendly, human service.

The role emphasizes eye health knowledge, treatment of patient information, and seamless handoffs to the doctor and sales floor, with a focus on delivering an exceptional patient