Optician - Fashionable Eyewear & Patient Care Pro

Midwest-Eye-Consultants; Columbus (IN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401k

Paid holidays

PTO

Certification program

Job summary

Midwest Eye Consultants in Columbus, IN, is seeking an Optician to educate patients on lens technology, assist with eyewear selection, and manage insurance co-pays and lab orders. The role blends fashion with medical care, offering a full benefits package and opportunities for certification-based wage increases.

You will maintain displays, handle inventory, and provide exceptional customer service in a professional medical office environment.

Qualifications

• Previous medical experience in a fast-paced medical environment is a bonus.
• High-level customer service and patient care is a must.
• Equal Opportunity Employer; review Know Your Rights notice.

Responsibilities

• Assist patients in selecting spectacles and educate on lens options.
• Calculate insurance co-pays based on eligibility.
• Enter orders accurately and monitor daily status for timely delivery.
• Notify patients and schedule dispensing for orders.
• Follow up with patients on adaptation to eyewear and contacts.
• Perform spectacle adjustments and repairs for eyewear.
• Troubleshoot eyewear concerns and educate on care.
• Maintain inventory and displays of optical merchandise.
• Monitor patient flow and communicate delays to departments.
• Perform additional duties as directed by the doctor.

Skills

Customer service

Communication

Administrative skills

Insurance billing

Optical knowledge

Job description

Midwest Eye Consultants in Columbus, IN, is seeking an Optician to educate patients on lens technology, assist with eyewear selection, and manage insurance co-pays and lab orders. The role blends fashion with medical care, offering a full benefits package and opportunities for certification-based wage increases.

You will maintain displays, handle inventory, and provide exceptional customer service in a professional medical office environment.