Vision Care Sales Lead & Customer Experience Champion

Visionworks; Greensboro (NC); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Vision coverage

Paid parental leave

Bereavement leave

401(k) savings plan

Paid time off

Milestone anniversary awards

Medical, dental for full timers

And more

Job summary

Visionworks in Greensboro, NC is seeking a Sr. Optical Specialist - Lead to be the face of our store, guiding customers from welcome to eyewear selection and purchase.

You will lead the Customer/Patient Experience, achieve daily sales goals, train staff, restock inventory, and keep product knowledge up to date.

We offer full-time hours, a competitive benefits package, opportunities for growth, and a welcoming environment that values diversity and inclusion.

Qualifications

• 12 months optical experience required (Visionworks or other) or ABO Certification in lieu of experience
• Customer or patient service experience preferred but not required
• HS diploma, GED or equivalent

Responsibilities

• Delivers daily sales goals by ensuring best execution of the Customer/Patient Experience journey
• Engage with patients/customers and recommend products and services that meet their eye care needs
• Measure patients/customers for eyewear and maintain product knowledge through ongoing training
• Execute day-to-day store activities to support financial and customer experience goals including restocking inventory, merchandising, and order fulfillment

Skills

Optical experience

ABO Certification

Education

High school diploma

Job description

Visionworks in Greensboro, NC is seeking a Sr. Optical Specialist - Lead to be the face of our store, guiding customers from welcome to eyewear selection and purchase.

You will lead the Customer/Patient Experience, achieve daily sales goals, train staff, restock inventory, and keep product knowledge up to date.

We offer full-time hours, a competitive benefits package, opportunities for growth, and a welcoming environment that values diversity and inclusion.