Senior Optical Specialist & Customer Experience Leader

VisionWorks; Winston-Salem (NC); On-site; USD 30,582 - 44,689; Full time

Job summary

VisionWorks in Winston-Salem seeks a Licensed Sr. Optical Specialist - Lead/Sales Lead to be the face of our store, trained in optics, vision care, and customer service. You will guide patients through the VisionWorks experience, ensuring they understand products and services.

The role emphasizes leadership in sales, strong optics knowledge, and delivering an outstanding customer journey to help customers look great and see great.

Qualifications

• Licensed optical professional with leadership capability.
• Strong knowledge of optics, products and vision care services.
• Excellent communication and customer-service focus.

Responsibilities

• Lead and drive sales as the primary face of VisionWorks in-store.
• Guide customers through the VisionWorks experience, ensuring a positive journey.
• Maintain product knowledge and provide exceptional optical care guidance.

Skills

Customer service

Optics knowledge

Sales leadership

Communication skills

Education

Optician license

Job description

VisionWorks in Winston-Salem seeks a Licensed Sr. Optical Specialist - Lead/Sales Lead to be the face of our store, trained in optics, vision care, and customer service. You will guide patients through the VisionWorks experience, ensuring they understand products and services.

The role emphasizes leadership in sales, strong optics knowledge, and delivering an outstanding customer journey to help customers look great and see great.