Vision Care Sales Lead — Customer Experience Champion

Colonial Group; Frankfort (IL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a Sr. Optical Specialist - Lead/Sales Lead to be the face of our store, guiding patients through the eyewear journey with warm, knowledgeable service.

You will meet daily sales goals, engage with customers, and ensure eyewear needs are met with Right the First Time accuracy. This role requires at least 12 months optical experience or ABO certification and a HS diploma or GED.

Qualifications

• 12 months optical experience necessary (Visionworks or other organization) or ABO Certification in lieu of experience.
• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
• Engage with patients/customers and recommend products and services that meet their eye care needs
• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is Right the First Time
• Execute day-to-day operational activities to support the store's financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship

Skills

Optical experience

ABO Certification

Education

HS diploma or GED

Job description

Visionworks is seeking a Sr. Optical Specialist - Lead/Sales Lead to be the face of our store, guiding patients through the eyewear journey with warm, knowledgeable service.

You will meet daily sales goals, engage with customers, and ensure eyewear needs are met with Right the First Time accuracy. This role requires at least 12 months optical experience or ABO certification and a HS diploma or GED.