Vision Care Retail Lead - Customer Experience Champion

Visionworks of America, Inc.; Tennessee; On-site; USD 16,000 - 22,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America, Inc. is seeking a Retail Third Key/Sales Lead to be the face of the store, guiding customers through the Visionworks experience with friendly, knowledgeable service.

You will drive the customer journey, recommend eyewear solutions, and ensure accurate measurements and product knowledge through ongoing training. The role emphasizes opening/closing duties in leadership positions and delivering strong sales results.

Qualifications

• HS diploma, GED or equivalent related job experience.

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey.
• Engage with patients/customers and recommend products and services that meet their eye care needs.
• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training to ensure eyewear is Right the First Time.

Skills

Customer service

Sales skills

Optical knowledge

Education

High School Diploma

Job description

Visionworks of America, Inc. is seeking a Retail Third Key/Sales Lead to be the face of the store, guiding customers through the Visionworks experience with friendly, knowledgeable service.

You will drive the customer journey, recommend eyewear solutions, and ensure accurate measurements and product knowledge through ongoing training. The role emphasizes opening/closing duties in leadership positions and delivering strong sales results.