Vision Care Concierge & Optometric Assistant

Visionworks; Orlando (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks, in Orlando, is seeking a Clinical Specialist/Optometric Assistant to be the face of our Exam Practice, guiding patients through the first steps of their eye care journey with a simple, human and bold approach.

You will support the OD and educate patients about products and services, while handling day-to-day exam lane operations and customer interactions. This role requires a friendly, patient-focused attitude and basic eye health knowledge.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

In-person communication

Education

HS diploma

Job description

Visionworks, in Orlando, is seeking a Clinical Specialist/Optometric Assistant to be the face of our Exam Practice, guiding patients through the first steps of their eye care journey with a simple, human and bold approach.

You will support the OD and educate patients about products and services, while handling day-to-day exam lane operations and customer interactions. This role requires a friendly, patient-focused attitude and basic eye health knowledge.