Vision Care Concierge & Preliminary Testing Specialist

Visionworks of America; Aurora (CO); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America is seeking a Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice, guiding patients with warmth, knowledge, and bold service throughout their eye care journey.

This role emphasizes accurate records, smooth doctor-to-sales transitions, and daily store operations to support the exam lane and patient experience. Benefits include vision coverage and 401(k) for full timers.

Qualifications

• Customer service experience preferred.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Education

HS diploma/GED

Job description

Visionworks of America is seeking a Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice, guiding patients with warmth, knowledge, and bold service throughout their eye care journey.

This role emphasizes accurate records, smooth doctor-to-sales transitions, and daily store operations to support the exam lane and patient experience. Benefits include vision coverage and 401(k) for full timers.