Vision Care Concierge & OD Exam Support

VisionWorks; Lexington (KY); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks in Lexington is seeking an OD Tech/Optometric Assistant to be the friendly face of our eye-care experience. You will handle preliminary testing, patient intake, and help guide customers from the exam to product selection with a warm, human approach.

Ideal candidates have a high school diploma or GED and some customer-service background. Full-time roles offer benefits and opportunities to grow with the team.

Qualifications

• HS diploma, GED or equivalent related job experience.
• Related customer or patient experience preferred.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
• Will open/close the store/office to support business as needed

Skills

Customer service

Communication

Education

HS diploma or GED

Job description

Visionworks in Lexington is seeking an OD Tech/Optometric Assistant to be the friendly face of our eye-care experience. You will handle preliminary testing, patient intake, and help guide customers from the exam to product selection with a warm, human approach.

Ideal candidates have a high school diploma or GED and some customer-service background. Full-time roles offer benefits and opportunities to grow with the team.