Vision Care Concierge & Optometric Tech

Visionworks of America; Richmond (KY); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

Vision coverage

Paid parental leave

Bereavement leave

401(k) savings plan

Paid time off

Milestone anniversary awards

Medical & Dental for Full Timers

Job summary

Visionworks is seeking an outgoing OD Tech/Optometric Assistant in Kentucky to greet patients, assist with preliminary testing, and help guide patients from the exam to product recommendations. You will maintain accurate records and support store operations, including opening/closing duties and answering phones, to ensure a smooth patient journey.

Ideal candidates have a customer-service mindset and training or experience in eye care, with a HS diploma or GED.

Qualifications

• HS diploma, GED or equivalent related job experience.
• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
• Will open/close the store/office to support business as needed.

Skills

Customer service

Communication

Education

HS diploma or GED

Job description

Visionworks is seeking an outgoing OD Tech/Optometric Assistant in Kentucky to greet patients, assist with preliminary testing, and help guide patients from the exam to product recommendations. You will maintain accurate records and support store operations, including opening/closing duties and answering phones, to ensure a smooth patient journey.

Ideal candidates have a customer-service mindset and training or experience in eye care, with a HS diploma or GED.