Vision Care OD Tech & Patient Concierge

Visionworks of America; Ashland (KY); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Vision coverage

Paid parental leave

Bereavement leave

401(k) savings plan

Paid time off

Milestone anniversary awards

Medical, dental for full timers

And more!

Job summary

Visionworks is seeking a friendly OD Tech/Optometric Assistant to be the face of our Exam Practice in Ashland, KY. You’ll handle preliminary testing, patient check-ins, and support the OD to ensure a smooth vision care journey.

Ideal candidates have customer or patient experience, HS diploma or GED, and a passion for helping people see clearly. This is a full-time position with benefits and opportunities to grow within the Visionworks family.

Qualifications

• Related customer or patient experience preferred.
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and educate about products and services
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals (restocking inventory, cleaning equipment, answering phones)
• Open/close the store/office to support business as needed

Skills

Customer/patient experience

Education

HS diploma or GED

Job description

Visionworks is seeking a friendly OD Tech/Optometric Assistant to be the face of our Exam Practice in Ashland, KY. You’ll handle preliminary testing, patient check-ins, and support the OD to ensure a smooth vision care journey.

Ideal candidates have customer or patient experience, HS diploma or GED, and a passion for helping people see clearly. This is a full-time position with benefits and opportunities to grow within the Visionworks family.