Vision Care Assistant — Patient-First Exam Support

Visionworks of America; Warrington Township (Bucks County); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our exam practice, guiding patients through preliminary testing and coordinating with OD. You’ll help educate clients about products, services, and vision care options while maintaining accurate records and ensuring a smooth patient journey.

The role emphasizes excellent customer service, eye health knowledge, and the ability to move patients from exam to sales floor, with a focus on a personable,

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Patient experience

Education

HS diploma, GED or equivalent related job experience

Job description

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our exam practice, guiding patients through preliminary testing and coordinating with OD. You’ll help educate clients about products, services, and vision care options while maintaining accurate records and ensuring a smooth patient journey.

The role emphasizes excellent customer service, eye health knowledge, and the ability to move patients from exam to sales floor, with a focus on a personable,