Vision Care Assistant - Patient Experience & Exam Support

Visionworks of America; San Antonio (TX); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a friendly, part-time Clinical Specialist/Optometric Assistant in Texas to be the face of our Exam Practice, guiding patients through the first steps of their vision care journey with warmth and clarity.

You will handle preliminary testing, help transition patients to the OD, and support sales with product education while maintaining records and store operations. This role emphasizes patient experience and team collaboration.

Qualifications

• Customer or patient experience is preferred.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer/patient experience

Education

HS diploma or GED

Job description

Visionworks is seeking a friendly, part-time Clinical Specialist/Optometric Assistant in Texas to be the face of our Exam Practice, guiding patients through the first steps of their vision care journey with warmth and clarity.

You will handle preliminary testing, help transition patients to the OD, and support sales with product education while maintaining records and store operations. This role emphasizes patient experience and team collaboration.