Vision Care Assistant - Grow, Impact & Serve

Hero Practice Services; Washington (District of Columbia); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Paid time off (PTO)

Paid holidays

Medical, dental, vision insurance

401K & additional benefits

Job summary

Hero Practice Services is seeking an Optometric Assistant to administer visual tests, operate diagnostic equipment, and assist with eyewear fittings. You will report to the Lead Optometric Assistant and help ensure smooth office operations and patient flow.

The role requires preparing patients, performing pre-tests, recording results, assisting during eye exams, and guiding frames and lenses selection. A supportive environment offers growth within the practice and region.

Qualifications

• Previous experience in a vision practice is a plus.
• Ability to tech, scribe, and perform optometric tasks.
• Strong communication skills.
• Proficiency in EHR systems.
• Ability to train and lead a team of Optometric Assistants.
• Ability to multitask and complete tasks correctly and on time.
• Knowledge of Intero Order processing systems, Google Docs, and Document Portal Spreadsheet software.
• Bilingual a plus.

Responsibilities

• Understand, monitor, and ensure the smooth execution of office processes, including coding and optometric materials, insurance benefits, patient collection, and documentation.
• Call patients regarding appointment confirmations, reminders, cancellations, no shows, and recalls.
• Support optometrists during eye exams by preparing patient, performing initial pre-tests, and recording results.
• Accompany patients and parents during exams to pre-test the patient and assist Optometrist in scribing and finding a good fit for glasses.
• Perform vision tests such as visual acuity, color vision, stereo, confrontations, pupils, ICT, and administer dilation drops.
• Help patients select frames and lenses based on prescriptions.
• Process patient payments during check-in and check-out.
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Skills

Vision practice experience

Optometric tasks

Communication skills

EHR proficiency

Team leadership

Multitasking

Online software knowledge

Tools

Intero Order processing systems

Google Docs

Document Portal Spreadsheet

Job description

Hero Practice Services is seeking an Optometric Assistant to administer visual tests, operate diagnostic equipment, and assist with eyewear fittings. You will report to the Lead Optometric Assistant and help ensure smooth office operations and patient flow.

The role requires preparing patients, performing pre-tests, recording results, assisting during eye exams, and guiding frames and lenses selection. A supportive environment offers growth within the practice and region.