Vision Care Assistant: Eye Exams & Frame Fitting

Hero Practice Services; Santa Fe (NM); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Monthly bonus

PTO & holidays

Career growth

Health benefits

Job summary

Hero Practice Services in Santa Fe, NM is seeking an Optometric Assistant to administer visual tests, assist with eyewear fittings, and support eye care teams. You will help with pre-tests, patient flow, and scribing during exams, ensuring accuracy and patient comfort.

The role involves performing tests, assisting with glasses fittings, and maintaining a clean, organized office to support underserved children’s visual health. Competitive pay and bonuses are offered.

Qualifications

• Previous experience in a vision practice is a plus.
• Ability to tech, scribe, and perform optometric tasks.
• Strong communication skills.
• Proficiency in EHR systems.
• Ability to train and lead a team of Optometric Assistants.
• Ability to multitask and complete tasks correctly and on time.
• Preferred knowledge of optometric online software/database, Intero Order processing systems, Google Docs, and Document Portal Spreadsheet software.
• Bilingual a plus.

Responsibilities

• Understand, monitor, and ensure the smooth execution of office processes, including coding and optometric materials, insurance benefits, patient collection, and documentation.
• Call patients regarding appointment confirmations, reminders, cancellations, no shows, and recalls.
• Support optometrists during eye exams by preparing patient, performing initial pre-tests, and recording results.
• Accompany patients and parents during exams to pre-test the patient and assist Optometrist in scribing and finding a good fit for glasses.
• Perform vision tests such as visual acuity, color vision, stereo, confrontations, pupils, ICT, and administer dilation drops.
• Help patients select frames and lenses based on prescriptions.
• Process patient payments during check-in and check-out.
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Skills

Strong communication

EHR proficiency

Team leadership

Multitasking

Bilingual a plus

Tools

Intero Order processing

Google Docs

Document Portal Spreadsheet

Job description

Hero Practice Services in Santa Fe, NM is seeking an Optometric Assistant to administer visual tests, assist with eyewear fittings, and support eye care teams. You will help with pre-tests, patient flow, and scribing during exams, ensuring accuracy and patient comfort.

The role involves performing tests, assisting with glasses fittings, and maintaining a clean, organized office to support underserved children’s visual health. Competitive pay and bonuses are offered.