Virtual Travel Experience Agent

Livetripexperience; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote team

Career advancement

Mentorship & development

Travel deals

Job summary

Livetripexperience is seeking a Virtual Travel Experience Agent to deliver world-class hospitality remotely, guiding clients through travel preparations and providing ongoing support during trips to ensure confidence and excitement about their journeys.

You will manage itineraries, offer tailored recommendations, and communicate clearly to build trust, making each client feel cared for and valued throughout their travel experience.

Qualifications

• Customer-obsessed and able to anticipate client needs.
• Excellent organizational skills and attention to detail.
• Adaptive and able to learn new tools and procedures quickly.
• Experience in hospitality, concierge services, or travel a plus.

Responsibilities

• Deliver exceptional customer care before and during trips.
• Assist with itinerary management, including last-minute changes and upgrades.
• Provide personalized travel recommendations and clear guidance on documentation.
• Monitor trips and send timely updates or check-ins.
• Communicate in a professional, friendly, and timely manner to build trust with clients.

Job description

About the job Virtual Travel Experience Agent

Join our team as a Virtual Travel Experience Agent! Your mission is to deliver world-class hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during their trips, ensuring every interaction leaves them feeling confident and excited about their journey.

Key Responsibilities

• Deliver exceptional customer care by proactively addressing client needs before and during their trips.


• Assist with itinerary management, including last-minute adjustments and upgrades.


• Provide personalized recommendations and clear guidance on travel documentation.


• Monitor client trips to anticipate needs and send timely updates or check-ins.


• Build trust with clients through professional, friendly, and timely communication.

Ideal Candidate

• Customer-Obsessed: You have a genuine desire to help people and go the extra mile.


• Organized: You can handle multiple client itineraries without missing a detail.


• Adaptive: You embrace change and can adjust quickly to new tools and procedures.


• Background: Experience in hospitality, concierge services, or travel agencies is a plus.


• Remote Ready: You have a quiet workspace and high-speed internet connection.

What We Offer

• A supportive, fully remote team environment.


• Opportunities for career advancement in the travel sector.


• Ongoing mentorship and professional development.


• Exclusive access to travel deals and benefits.