Virtual Travel Experience Agent

Livetripexperience; Buffalo (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote team

Career advancement

Mentorship

Exclusive travel deals

Job summary

Livetripexperience is hiring a Virtual Travel Experience Agent to deliver world-class hospitality remotely. You will guide clients through travel preparations and provide ongoing support during trips, ensuring confidence and excitement at every step.

Join a fully remote team with opportunities for career progression, mentorship, and access to exclusive travel deals. Strong organizational and communication skills, plus a customer-obsessed mindset, are essential.

Qualifications

• Strong customer-facing skills and problem-solving ability.
• Experience coordinating travel plans and itineraries.
• Excellent written and verbal communication in English.

Responsibilities

• Deliver exceptional remote customer care before, during, and after trips.
• Assist with itinerary management and last-minute changes.
• Provide clear guidance on travel documentation and requirements.
• Monitor trips and send timely updates to clients.
• Communicate professionally to build trust with clients.

Skills

Customer service

Itinerary management

Hospitality mindset

Communication

Remote work readiness

Job description

About the job Virtual Travel Experience Agent

Join our team as a Virtual Travel Experience Agent! Your mission is to deliver world-class hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during their trips, ensuring every interaction leaves them feeling confident and excited about their journey.

Key Responsibilities

• Deliver exceptional customer care by proactively addressing client needs before and during their trips.


• Assist with itinerary management, including last-minute adjustments and upgrades.


• Provide personalized recommendations and clear guidance on travel documentation.


• Monitor client trips to anticipate needs and send timely updates or check-ins.


• Build trust with clients through professional, friendly, and timely communication.

Ideal Candidate

• Customer-Obsessed: You have a genuine desire to help people and go the extra mile.


• Organized: You can handle multiple client itineraries without missing a detail.


• Adaptive: You embrace change and can adjust quickly to new tools and procedures.


• Background: Experience in hospitality, concierge services, or travel agencies is a plus.


• Remote Ready: You have a quiet workspace and high-speed internet connection.

What We Offer

• A supportive, fully remote team environment.


• Opportunities for career advancement in the travel sector.


• Ongoing mentorship and professional development.


• Exclusive access to travel deals and benefits.