Virtual Travel Assistant – Booking & Customer Care

Wanderwell Collective; Washington (District of Columbia); Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Travel discounts

Remote work

Flexible hours

Full training

Job summary

Wanderwell Collective is seeking dependable, entry-level professionals to support clients with travel bookings, mainly hotels and accommodations, in a 100% remote role with a flexible schedule.

You will learn to research hotel options, handle booking inquiries, and provide top-notch virtual customer service, with training and ongoing team support to help you grow within the travel industry.

Qualifications

• Entry-level role suitable for remote work.
• Willingness to participate in online trainings.
• Strong virtual customer service skills.

Responsibilities

• Assist clients with booking inquiries.
• Learn to research and secure hotel stays.
• Provide excellent virtual customer service.

Skills

Customer service

Communication

Research skills

Job description

Job Type: Work From Home | Flexible Schedule

Role Summary

We’re looking for dependable individuals to support clients with travel bookings, primarily hotels and accommodations. This entry-level remote role is designed for people who want flexibility, training, and the option to grow within the travel industry.

What You’ll Do

• Support clients with booking inquiries
• Learn how to research and secure hotel stays
• Provide excellent virtual customer service
• Follow simple systems and processes
• Attend online trainings and team calls

What We Provide

• 100% remote work
• Flexible hours
• Full training and support
• Travel discounts and perks
• Income opportunities with growth potential

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.