Customer Support Representative – Travel & Accommodations

Wanderwell Collective; Maryland; Remote; USD 21,000 - 30,000; Part time

Benefits offered by this job

Fully remote

Flexible scheduling (part-time or full

Full-time options

Job summary

Wanderwell Collective is looking for friendly, customer-focused individuals to support travelers with hotel and accommodation choices from home. This remote role offers flexible hours and the chance to learn the travel industry while helping clients find options that fit their needs.

You will participate in virtual training, handle bookings, and provide responsive support. This position is ideal for individuals seeking growth, with opportunities across part-time or full-time schedules.

Qualifications

• Strong people skills and positive attitude.
• Dependable and self-motivated.
• Comfortable using email, online systems, and basic software.
• Passion for helping others and learning something new.

Responsibilities

• Guide clients through hotel and accommodation options.
• Provide friendly, professional customer support.
• Assist with booking confirmations and general travel questions.
• Keep organized notes and follow simple booking workflows.
• Attend virtual training and support calls.

Skills

People skills

Positive attitude

Dependable

Self-motivated

Email & online systems

Job description

Job Type:

Work From Home | Flexible Hours

Position Overview

We’re seeking customer-focused individuals to support clients with travel accommodation bookings. In this remote role, you’ll help travelers find hotel options that match their needs while learning the travel industry from the inside.

This position is ideal for stay-at-home parents, career switchers, students, or anyone looking for a flexible, remote opportunity with growth potential.

Responsibilities

• Guide clients through hotel and accommodation options
• Provide friendly, professional customer support
• Assist with booking confirmations and general travel questions
• Keep organized notes and follow simple booking workflows
• Attend virtual training and support calls

Qualifications

• Strong people skills and positive attitude
• Dependable and self-motivated
• Comfortable using email, online systems, and basic software
• Passion for helping others and learning something new

Benefits

• Fully remote position
• Flexible scheduling (part-time or full-time options)
• Training, certification guidance, and support
• Travel discounts and industry perks
• Income opportunities tied to effort and consistency

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.