Remote Hotel Booking Specialist (Customer Support)

Wanderwell Collective; Atlanta (GA); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote work

Training provided

Growth potential

Travel discounts

Team environment

Job summary

Wanderwell Collective is seeking a Remote Hotel Booking Specialist to help clients research, compare, and reserve hotel accommodations that fit their travel needs. This fully remote role offers training and ongoing support.

Candidates should have strong communication and customer service skills, be comfortable working independently, and maintain reliable internet and basic computer skills. Travel or customer service experience is a plus but not required.

Qualifications

• Strong communication and customer service skills are required.
• Ability to work independently in a remote setting.
• Reliable internet connection and basic computer skills are required.
• Positive attitude and willingness to learn.
• Travel or customer service experience is helpful but not required.

Responsibilities

• Assist clients with researching, selecting, and booking hotel accommodations.
• Answer questions about hotel amenities, pricing, and availability.
• Communicate with clients via phone, email, and online messaging.
• Maintain accurate booking and client records.
• Participate in virtual training and team meetings.
• Stay informed on travel trends and partner offerings.

Skills

Strong communication

Customer service

Remote work independently

Reliable internet

Willingness to learn

Travel or customer service experience

Job description

Remote | Flexible Schedule

About the Role

We are expanding and looking for motivated, people-focused individuals to join our team as Remote Hotel Booking Specialists. In this role, you'll assist clients with researching, selecting, and booking hotel accommodations that match their travel needs. This is a fully remote opportunity with training provided - perfect for anyone who enjoys helping others, loves travel, and wants flexible work from home options.

What You’ll Do

• Assist clients with hotel research and reservations
• Answer questions about hotel amenities, pricing, and availability
• Communicate with clients via phone, email, and online messaging
• Maintain accurate booking and client records
• Participate in virtual training and team meetings
• Stay informed on travel trends and partner offerings

What We’re Looking For

• Strong communication and customer service skills
• Comfortable working independently in a remote setting
• Reliable internet and basic computer skills
• Positive attitude and willingness to learn
• Travel or customer service experience is helpful but not required

What We Offer

• Work-from-home flexibility
• Full training and ongoing support
• Growth and income potential
• Travel discounts and industry perks
• Supportive, team-oriented environment

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.