Virtual Teller: Tech-Savvy Banking & Member Service

Wings Credit Union; Apple Valley (MN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Generous 401(k) match

401k Discretionary Profit Sharing

Health Insurance

Vision Insurance

Life Insurance

Short Term and Long Term Disability

Health Savings Account with company co

Employee Assistance Program

Paid Vacation, Sick, Floating Holidays

Paid Holidays

Tuition Reimbursement

Paid Parental Leave

Job summary

Wings Credit Union, located at our Apple Valley, MN campus, seeks a Virtual Teller to provide real-time, face-to-face service via our interactive teller technology. You will assist with transactions, answer questions, and deliver quality service in a busy, tech-enabled setting.

The position emphasizes accuracy, customer focus, and the ability to stay calm under pressure while using Personal Teller Machine tech to enhance the member experience.

Qualifications

• High School Diploma or GED required.
• Some college experience preferred.
• 6+ months cash handling and banking experience helpful.
• Working knowledge of Windows and Microsoft Office.

Responsibilities

• Deliver service through multiple channels and process transactions.
• Provide rate information and handle account inquiries.
• Use Personal Teller Machine technology to enhance member experience.
• Identify financial needs and cross-sell products and services.
• Process transactions accurately and recognize fraud indicators.
• Participate in ongoing training and regulatory compliance.

Skills

Verbal & non-verbal comms

Team collaboration

Customer focus

Adaptability

Attention to detail

Problem solving

Positive attitude

Cross-selling awareness

Education

High School Diploma/G.E.D.

Some college experience

Tools

Windows

Microsoft Office

Job description

Wings Credit Union, located at our Apple Valley, MN campus, seeks a Virtual Teller to provide real-time, face-to-face service via our interactive teller technology. You will assist with transactions, answer questions, and deliver quality service in a busy, tech-enabled setting.

The position emphasizes accuracy, customer focus, and the ability to stay calm under pressure while using Personal Teller Machine tech to enhance the member experience.