Virtual Tax Pro | TurboTax Return Specialist

Intuit, Inc.; Waukesha (WI); Remote; USD 30,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely with tax preparation, guidance and explanations of tax terms. The role emphasizes strong communication, empathy, and adherence to tax rules while delivering high-quality service.

The position requires 2+ years of federal/state 1040 experience, PTIN, and ability to work at least 20 hours per week. Bilingual English/Spanish is a plus; remote work from the United States is supported.

Qualifications

• Federal and state 1040 tax return experience for 30+ clients per season.
• Active PTIN or ability to obtain PTIN.
• Working knowledge of Circular 230.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and tax software.
• Excellent verbal and written communication.
• Bilingual English/Spanish is a plus.
• Must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role using our video software to interact with customers.
• Provide tax advice, full service return preparation and signature.
• Answer product/software inquiries and tax calculations.
• Create high quality customer interactions with empathy and expertise.
• Document customer interactions and meet KPI metrics.
• Participate in pilot testing and training as needed.
• Complete required training and development as determined by the business.

Skills

Tax preparation

Customer service

Video communication

Tax software proficiency

Bilingual (EN/SP)

Education

PTIN

Tools

TurboTax

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely with tax preparation, guidance and explanations of tax terms. The role emphasizes strong communication, empathy, and adherence to tax rules while delivering high-quality service.

The position requires 2+ years of federal/state 1040 experience, PTIN, and ability to work at least 20 hours per week. Bilingual English/Spanish is a plus; remote work from the United States is supported.