Remote Tax Pro & TurboTax Expert

Intuit, Inc.; Englewood (CO); Remote; USD 29,000 - 37,000; Part time

Job summary

Intuit, Inc. is seeking a highly motivated tax-preparation specialist for a virtual, customer-facing role helping TurboTax users complete their returns and understand tax concepts. You’ll provide expert guidance, perform full service preparation, and resolve questions using clear everyday language.

Strong communication, 2+ years of tax prep experience, and ability to work 20+ hours weekly are required. Remote work with a focus on US customers; bilingual English/Spanish is a plus.

Qualifications

• 2+ years of federal and state individual 1040 tax return preparation experience for at least 30 clients per season using commercial software.
• Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
• Active PTIN required.
• Willing to work a minimum of 20 hours per week.
• Excellent verbal and written communication skills.
• Willingness to reside in the United States.

Responsibilities

• This is a virtual, customer-facing role using our video communications software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Document customer interactions and resolve inquiries with clear explanations.
• Meet company KPI metrics and participate in training and development as required.

Skills

Customer service

Video interaction

Tax preparation

Bilingual English/Spanish

Tools

TurboTax

Video conferencing tools

Job description

Intuit, Inc. is seeking a highly motivated tax-preparation specialist for a virtual, customer-facing role helping TurboTax users complete their returns and understand tax concepts. You’ll provide expert guidance, perform full service preparation, and resolve questions using clear everyday language.

Strong communication, 2+ years of tax prep experience, and ability to work 20+ hours weekly are required. Remote work with a focus on US customers; bilingual English/Spanish is a plus.