Virtual support assistance

Ross Stores; Phoenix (AZ); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Flexible remote work environment

Job summary

Caliber Car Wash is seeking a reliable Virtual Support Assistant to provide remote administrative support to the team, handling scheduling, email management, data entry and document organization.

The role requires strong communication, detail orientation, and the ability to work independently in a flexible remote environment. You will assist managers with meetings, reports, invoicing support, and general administrative tasks to keep operations running smoothly.

Qualifications

• High school diploma or equivalent required.
• 1-3 years in admin, customer service, or VA preferred.
• Excellent written and verbal communication.
• Strong organizational and time-management abilities.
• Proficiency with Microsoft Office or Google Workspace.
• Remote-ready with reliable internet.

Responsibilities

• Manage email, calendars, and schedules.
• Respond to inquiries professionally and promptly.
• Provide admin and operational support to managers.
• Data entry and digital records maintenance.
• Prepare documents, spreadsheets, and reports.
• Coordinate virtual meetings and materials.
• Support invoicing and expense tracking as needed.
• Maintain confidential information.

Skills

Administrative support

Scheduling

Customer service

Communication

Time management

Detail oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Email client

Job description

We are seeking a reliable, organized, and customer-focused Virtual Support Assistant to provide remote administrative and operational support to our team. The successful candidate will assist with scheduling, email and customer communication, data entry, document management, and day-to-day administrative tasks.

The ideal candidate is highly organized, comfortable working independently, and able to manage multiple priorities while maintaining excellent communication and attention to detail.

Key Responsibilities

• Manage email correspondence, calendars, appointments, and schedules.

• Respond to customer and internal inquiries professionally and promptly.

• Provide administrative and operational support to managers and team members.

• Perform accurate data entry and maintain digital records.

• Prepare, organize, and update documents, spreadsheets, and reports.

• Schedule meetings and coordinate virtual appointments.

• Assist with customer follow-ups and routine communications.

• Maintain organized electronic filing systems.

• Assist with online research and information gathering.

• Monitor task lists and follow up on outstanding assignments.

• Coordinate virtual meetings and help prepare meeting materials.

• Support basic invoicing, expense tracking, and administrative processes as needed.

• Maintain confidentiality of company and customer information.

• Assist with special projects and other duties as assigned.

Qualifications

• High school diploma or equivalent required.

• 1-3 years of administrative, customer service, virtual assistant, or related experience preferred.

• Excellent written and verbal communication skills.

• Strong organizational and time-management abilities.

• Proficiency with Microsoft Office or Google Workspace.

• Comfortable using email, video conferencing, cloud-based applications, and other online tools.

• Strong attention to detail and accuracy.

• Ability to work independently in a remote environment.

• Reliable internet connection and suitable home-office workspace.

• Professional, dependable, and customer-focused attitude.

• Ability to manage multiple tasks and meet deadlines.

Compensation & Benefits

• Salary: $42,000-$55,000 annually, depending on experience and qualifications.

• Paid time off and company holidays.

• Health, dental, and vision benefits, where applicable.

• Retirement savings plan.

• Flexible remote work environment.

• Professional development and training opportunities.

• Opportunities for career growth and advancement.