Virtual Student Services & Engagement Coordinator

samuelmerritt; Foster City (CA); On-site; USD 40,000 - 44,000; Full time

Job summary

Samuel Merritt University seeks a Student Services Coordinator to oversee access to holistic student services, tutoring, counseling, and health resources. The role emphasizes coordinating with the Assistant Dean of Students for Campus Life and Academic Leadership, delivering co-curricular activities, and improving services through annual assessments.

You will engage students primarily via virtual channels, while maintaining relationships across registrar, financial aid, and student accounts, and

Qualifications

• Bachelor's degree or higher in higher education, student affairs, counseling, or related field.
• Master's degree preferred for higher responsibility roles.
• ACPA/NASPA competencies familiarity is a plus.

Responsibilities

• Coordinate student access to holistic services and collaborate with campus leads.
• Plan and deliver co-curricular programming and student orientation.
• Assess and communicate students' non-academic needs with the Assistant Dean.
• Provide primarily virtual engagement to personalize learning experiences.
• Serve as ombudsperson for students in crisis and guide grievance processes.
• Handle 90% of duties in Student Services and 10% other tasks.

Skills

Communication

Written communication

Diplomacy

Attention to detail

Decision making

Independent work

Teamwork

Travel

Education

Bachelor's degree

Master's degree in Higher Education or related

Job description

Samuel Merritt University seeks a Student Services Coordinator to oversee access to holistic student services, tutoring, counseling, and health resources. The role emphasizes coordinating with the Assistant Dean of Students for Campus Life and Academic Leadership, delivering co-curricular activities, and improving services through annual assessments.

You will engage students primarily via virtual channels, while maintaining relationships across registrar, financial aid, and student accounts, and