Virtual Primary Care Nurse Practitioner

Remote; San Francisco (CA); Remote; USD 110,000 - 170,000; Full time

Job summary

Included Health is redefining access to great healthcare through virtual primary care. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team, delivering comprehensive care to patients of all ages nationwide via video and phone visits.

You will manage your own patient panel, collaborate with a multidisciplinary team, and provide patient-centered care with clear, empathetic communication while adhering to HIPAA and security standards in a fast-paced

Qualifications

• Board-certified Family Nurse Practitioner with active, unrestricted license.
• Experience managing a patient panel in primary care.
• Medicare/Medicaid eligibility and compliance.
• Ability to obtain multi-state licenses as needed.
• Strong communication and empathy in patient care.

Responsibilities

• Provide high-quality virtual primary care via video and phone visits.
• Manage a patient panel across acute, chronic, and preventive needs.
• Collaborate with Care and Case Management to develop care plans.
• Work with supervising physicians per state guidelines.
• Maintain HIPAA compliance and patient privacy.
• Stay current with medical knowledge and telehealth best practices.
• Adhere to assigned schedules, including some evenings and weekends.

Skills

Empathetic care

Communication

Telehealth experience

Care coordination

Education

Nurse Practitioner license

RN license

Board certification (ANCC/AANP)

Tools

HIPAA compliance tools

Electronic health records

Telehealth platforms

Job description

At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health.

The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.

Responsibilities:

• Provide high-quality virtual primary care through video visits, including assessment, diagnosis, treatment, and patient education.

• Manage a panel of patients, delivering comprehensive care across acute, chronic, and preventive needs.

• Collaborate with the Care and Case Management team to develop care plans and support successful outcomes.

• Partner with supervising physicians as required by state and practice guidelines.

• Work with the Credentialing Team to obtain additional state licenses as needed.

• Maintain patient satisfaction and quality metrics by practicing evidence-based medicine with exemplary bedside manner.

• Utilize telehealth technology to deliver patient care, while effectively managing multiple tasks in a fast-paced clinical environment.

• Stay current with medical knowledge, treatments, and medications.

• Adhere to assigned schedules, including some evenings and weekends.

• Strictly adhere to HIPAA and security regulations to safeguard patient information

• Contribute to a culture of humility, curiosity, and collaboration.

Required Qualifications:

• Minimum of four years experience delivering primary care in an ambulatory/outpatient family medicine or internal medicine setting.

• Experience independently managing a patient panel as the designated primary care provider.

• Active, unrestricted Nurse Practitioner and RN license in state of residence; ability to be licensed in additional states as required.

• Current and active board certification by a national certifying body through ANCC or AANP.

• Must maintain active Medicare status and not be excluded, sanctioned, or reprimanded by any state or federal healthcare program (including Medicare/Medicaid), the OIG, or the GSA.

• Comfortability addressing a broad variety of medical conditions, including acute and chronic conditions as well as preventative issues.

• Ability and willingness to treat all ages across the lifespan.

• Must have a professional, private, and secure home office environment for virtual patient visits.

• Demonstrated ability to provide empathetic, compassionate care and support to patients and families during challenging situations.

• Ability to manage high patient volumes and competing priorities in a dynamic clinical environment while maintaining quality of care.

• Strong proficiency with technology and electronic health platforms; experience with telehealth preferred.

Shift Obligations:

• 40 hours per week, consisting of 8-hour shifts Monday through Friday. Additionally, staff are required to work one 8-hour shift on either Saturday or Sunday every fourth weekend. When a weekend shift is worked, one weekday off will be provided that week to maintain a 40-hour schedule.

• Standard shift hours fall between 8:00 AM and 5:00 PM in the clinicians time zone, including one evening shift per week that extends until at least 7:00 PM.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.