Virtual Policyholder Support Representative

Lever, Inc.; Searcy (AR); On-site; USD 42,000 - 70,000; Full time

Job summary

Lever, Inc. is hiring for a remote financial-services role focused on warm-lead conversations. The position emphasizes structured days, coaching during ramp, and a pipeline built from warm leads, with a focus on protecting clients’ incomes and futures.

The role highlights home base with no office requirement, training before performance expectations, and a path for high performers into leadership.

Qualifications

• On-time follow-up with prospects and clients.
• Professional video presence for virtual meetings.
• Ability to quickly learn and apply new tools and platforms.
• Respectful and client-focused communication at all times.

Responsibilities

• Engage warm leads and manage conversations across structured days.
• Coach and support ramping teammates as needed.
• Maintain a high level of client respect and service quality.

Skills

On-time follow-up

Clean video presence

Fast learning on tools

Respect for the client

Tools

Remote collaboration tools

Job description

Stop hunting strangers. Start talking to people who already raised a hand.

Remote financial-services role: structured days, warm-lead conversations, coaching while you ramp.

Why this is different

1. The work has a point — families protecting income and future.

2. Home base. No office required.

3. You are trained before you are expected to perform.

4. Your pipeline is warm leads.

5. High performers get a leadership track.

We hire for

• On-time follow-up
• Clean video presence
• Fast learning on tools
• Respect for the client