Virtual Member Care Specialist

Lever, Inc.; Box Elder (SD); Remote; USD 60,000 - 90,000; Full time

Job summary

Lever, Inc. is seeking a remote-oriented professional for a financial-services role. The position emphasizes talking to warm leads, a well-structured day, and coaching as you ramp. This opportunity is designed for autonomy with no office requirement, and offers pathways for high performance to leadership tracks.

The role focuses on timely follow-up, professional video presence, quick learning of tools, and client respect as core expectations. Training precedes performance expectations.

Job description

Stop hunting strangers. Start talking to people who already raised a hand.

Remote financial-services role: structured days, warm-lead conversations, coaching while you ramp.

Why this is different

1. The work has a point — families protecting income and future.

2. Home base. No office required.

3. You are trained before you are expected to perform.

4. Your pipeline is warm leads.

5. High performers get a leadership track.

We hire for

• On-time follow-up
• Clean video presence
• Fast learning on tools
• Respect for the client